Booking Protection Plus - Penalty

Stay with peace of mind.

For detailed Conditions, Maximums, Exclusions: consult the Pre-Contractual Information Set

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Booking Cancellation

Refund of Cancellation Penalty up to € 10.000 per booking caused by:

  • illness, accident or death:
  • -of the insured or a relative
  • -of the travelling companion, provided that he/she is insured and registered on the same case
  • -of the partner/co-owner of the insured's firm or practice
  • impossibility to use holidays already planned, due to dismissal or suspension from emplyment (redundancy,mobility etc.) of the insured or his/her new recruitment
  • impossibility of reaching the location of the stay due to natural disasters in the place of residence
  • material damages following a fire,theft with break-in or adverse weather conditions,which affect the properties of the insured or the premises in which he/she performs his/her commercial, professional or industrial activity, such as to render his/her presence necessary
  • order to appeal before the Judicial Authority as a witness or call to Jury Service,sent to the insured after booking the trip
  • order to appear before the Judicial Authority as a witness or call to Jury Service,sent to the insured after booking the trip
  • call to appear before the relevant authorities for the formalities of adopting a minor
  • accident to the vehicle in the 48 hours preceding the start of the trip

 

Liquidation Criteria: Allianz Global Assistance refunds the cancellation penalty up to the amount of penalties actually applied by the hotel but, in any case, within the maximum limit of the amounts resulting from application of the following schedule:

10% of the price of the stay in the case of notification received within 30 days prior to the start date of the stay;

50% of the price of the stay in the case of notification received from 29 to 11 days prior to the start date of the stay;

80% in the case of notification received in the last 10 days prior to the start date of the stay.

Excess: In cases of death and hospitalization of the Insured Allianz Global Assistance applies no excesses, in all other cases excess is 15% with the minimum of € 50,00 per person

Interruption of stay

Refund the pro-rata share of the stay not enjoyed up to 50% of the cost of the stay following an interruption to the stay due to:

  • medical return of the insured
  • early return of the insured or relatives
  • material damages affecting the properties of the insured

Delayed arrival

Refund in the event of delayed arrival at the location of stay for reasons occurring during the journey to reach the hotel of:

  • food and accomodation costs up to 20% of the cost of the stay with a limit of € 500 per booking
  • additional costs to reach the hotel in case of breakdown or accident of the vehicle

 

Safe Travel

  • Assistance Platform 24H
  • Patient Transfer Transport
  • Return of insured family members or travellingcompanion
  • Accompanied return of minors
  • Availability of interpreters
  • Journey of a family member in case of hospitalization of the Insured
  • Return of the body 
  • Early return caused by the death or admission to hospital of the family membersat home


Medical Costs

Direct payment, by way of Assistance Platform up to € 30.000 per insured and per event of:

  • urgent medical costs
  • hospital and surgery fees
  • doctor's fees
  • transportation to the medical centre


Involuntary Extension of the Stay

Refund of the costs of food and accomodation incurred from the day of the end of the stay for a maximum of 3 consecutive days and with a limit of € 1.500 per booking.